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ANTI SPAM POLICY
Responsible Communication Practices

1. Introduction

Aero Inteligence is committed to maintaining responsible, respectful, and transparent communication with visitors, prospective clients, existing clients, and other individuals who interact with our website. This Anti Spam Policy explains the practices we follow regarding unsolicited, misleading, repetitive, abusive, or otherwise inappropriate electronic communications connected with our website, contact enquiry forms, booking forms, and business communication channels. Our website allows visitors to submit enquiries and service booking requests relating to aviation data analytics, flight operations management, performance monitoring, aircraft maintenance, safety consulting, and fuel efficiency analysis. We expect all information submitted through these channels to be genuine, relevant, and provided for legitimate purposes. Aero Inteligence does not support the use of our website forms for sending spam, automated submissions, deceptive messages, irrelevant promotional content, malicious communications, or repeated requests intended to disrupt normal website operations. This policy is intended to help maintain useful communication channels and protect both visitors and Aero Inteligence from unwanted or abusive activity.

2. What We Consider Spam

For the purposes of this policy, spam generally refers to unwanted, unsolicited, excessive, deceptive, repetitive, or irrelevant communications submitted through our website or associated business communication channels. Spam may include repeated contact enquiries containing substantially identical messages, automated form submissions, bulk messages, unrelated advertising, promotional material sent without an appropriate business reason, misleading requests, messages containing intentionally false information, attempts to overload our communication systems, or submissions that are clearly unrelated to the services provided by Aero Inteligence. Spam may also include messages generated through scripts, bots, or automated tools that repeatedly submit forms without genuine human interaction. We may also consider communications to be inappropriate where they contain abusive language, malicious content, fraudulent requests, harmful links, impersonation attempts, or content designed to interfere with normal website operations. The classification of a communication as spam may depend on its frequency, content, purpose, source, behavior, and overall impact on our communication systems and team members.

3. Contact Form Usage

The Aero Inteligence contact enquiry form is provided to allow visitors to communicate legitimate questions, service enquiries, business requirements, consultation requests, and other relevant messages with our team. Visitors are expected to use the form for genuine communication and provide information that is reasonably related to the purpose of the form. Submitting repeated messages without a legitimate reason, entering unrelated promotional content, advertising third-party services, attempting to distribute bulk messages, or using automated systems to repeatedly submit enquiries may be considered misuse of the contact form. Visitors should provide accurate contact information and should not intentionally impersonate another individual, organization, or business when submitting a message. Aero Inteligence may review submissions to determine whether they appear genuine, relevant, and appropriate for the intended communication channel. Where repeated or suspicious submissions are identified, we may take reasonable steps to prevent further misuse while continuing to make the contact form available for legitimate visitors and genuine business enquiries.

4. Booking Form Usage

The Aero Inteligence booking form is intended for visitors who are genuinely interested in discussing or requesting aviation-related consulting and analytical services. Information submitted through the booking form may include the selected service, aircraft type, fleet size, preferred consultation date, operational challenge, service priority, data availability, preferred engagement type, and project requirements. Visitors should submit booking requests only when there is a genuine business or consultation requirement. Repeatedly submitting false booking requests, creating multiple unnecessary requests, providing misleading project information, entering another person's contact information without authorization, or using automated systems to generate large numbers of booking requests may be treated as spam or misuse. A booking submission should not be used as a means of sending advertisements, unrelated promotional messages, malicious content, or communications intended to disrupt our business operations. Aero Inteligence reserves the right to review suspicious booking activity and determine whether a request should be processed, clarified, declined, or restricted where necessary to protect the integrity of our booking and communication processes.

5. Prohibited Automated Submissions

Aero Inteligence does not permit the use of bots, scripts, automated software, scraping systems, form submission tools, or other automated mechanisms to generate repeated or unauthorized submissions through our contact or booking forms. Automated activity that creates excessive requests can interfere with normal website functionality, consume system resources, create unnecessary administrative work, and make it more difficult for genuine visitors to receive timely assistance. Visitors must not attempt to bypass form protections, validation mechanisms, submission limits, security controls, or other technical safeguards implemented on the website. Attempts to intentionally generate large volumes of requests, overload systems, manipulate form data, or interfere with normal communication processes may be treated as abusive or malicious activity. Aero Inteligence may use reasonable technical measures to identify, restrict, block, or investigate suspicious automated submissions. These measures may include reviewing submission patterns, identifying unusually high request volumes, applying validation controls, or temporarily restricting access where necessary to maintain website availability and protect legitimate users.

6. Unsolicited Promotional Messages

The contact and booking forms provided by Aero Inteligence are not intended to be used as channels for unsolicited advertising, promotional campaigns, bulk marketing, lead generation activities, or distribution of third-party commercial material. Visitors should not use these forms to advertise products or services that are unrelated to the services offered by Aero Inteligence. Sending repeated promotional messages, advertisements, sales pitches, affiliate promotions, marketing campaigns, or unrelated commercial offers without a legitimate reason may be considered spam. We aim to keep our communication channels focused on genuine aviation consulting enquiries, service discussions, business communication, and relevant requests from visitors. Where a communication contains promotional material that is unrelated to the purpose of the form, Aero Inteligence may choose not to respond and may take reasonable steps to prevent similar communications from being submitted again. This approach helps ensure that our communication channels remain useful, professional, and accessible to individuals seeking information about our aviation services.

7. Misleading Or False Information

Visitors using Aero Inteligence contact or booking forms should provide information that is truthful, accurate, and relevant to the purpose of their enquiry. Deliberately submitting false names, incorrect contact details, misleading project information, impersonation details, fabricated requirements, or deceptive information may interfere with our ability to respond appropriately and may be considered misuse of our communication channels. Visitors should not intentionally provide information belonging to another person or organization without appropriate authorization. False or misleading submissions can result in unnecessary communication, incorrect service assessments, wasted resources, and difficulties in managing legitimate enquiries. Aero Inteligence may review unusual or suspicious submissions and may request clarification before proceeding with a request. Where there is a reasonable indication that information has been intentionally falsified for abusive, deceptive, fraudulent, or disruptive purposes, we may decline to process the request or take other reasonable measures consistent with applicable requirements and the circumstances involved.

8. Suspicious Or Abusive Communications

Aero Inteligence may take reasonable action when communications submitted through our website appear abusive, threatening, fraudulent, malicious, deceptive, or otherwise intended to disrupt normal business operations. Suspicious communications may include repeated messages from unusual sources, large volumes of similar submissions, harmful or suspicious links, attempts to obtain unauthorized information, impersonation attempts, messages intended to manipulate staff, or content designed to interfere with website systems. Depending on the circumstances, Aero Inteligence may investigate the activity, restrict submissions, block certain sources, decline to respond, preserve relevant information for legitimate security or administrative purposes, or take other appropriate measures. We aim to distinguish genuine visitors from abusive activity while avoiding unnecessary restrictions on normal communication. Any action taken may depend on the nature, frequency, severity, and potential impact of the communication and may also take into consideration applicable legal, security, and operational requirements.

9. Protection Of Communication Channels

Aero Inteligence takes reasonable measures to maintain the availability, reliability, and security of its website communication channels. Contact and booking forms may be monitored or protected using appropriate technical and administrative controls designed to reduce spam, automated submissions, malicious activity, and other forms of misuse. These controls may involve form validation, submission monitoring, security checks, access restrictions, or other mechanisms that help distinguish normal user activity from potentially abusive behavior. While we make reasonable efforts to maintain secure and reliable communication systems, no website or electronic communication environment can be guaranteed to be completely protected against every possible form of misuse, automated attack, technical failure, or unauthorized activity. Visitors are expected to use our communication channels responsibly and should not attempt to interfere with website functionality, circumvent security controls, or intentionally cause excessive traffic or resource consumption. Maintaining responsible use of these channels helps Aero Inteligence provide better service to genuine visitors and ensures that legitimate enquiries can be handled efficiently.

10. Handling Of Spam Submissions

When Aero Inteligence identifies a submission that appears to be spam, automated abuse, misleading communication, or otherwise inappropriate use of a website form, we may choose not to process or respond to the submission. Depending on the circumstances, we may also restrict future submissions from the same source, apply additional verification measures, block suspicious activity, preserve relevant submission information for security or administrative purposes, or take other reasonable steps to protect our website and communication systems. We do not guarantee that every suspected spam message will receive a response or that every blocked submission will be individually notified. Our objective is to reduce unwanted and disruptive communications while maintaining reasonable access for genuine visitors who need to contact Aero Inteligence regarding our services. Decisions concerning suspicious submissions may be based on factors such as frequency, content, submission patterns, technical indicators, relevance, and the apparent purpose of the communication. Where appropriate, legitimate visitors may contact us again using accurate information and a clear explanation of their service or communication requirements.

11. Responsible Use By Visitors

Visitors are expected to use the Aero Inteligence website and its contact and booking forms in a responsible, lawful, respectful, and genuine manner. Users should submit only information that is relevant to their enquiry, use their own accurate contact details or provide information they are authorized to submit, avoid repeated unnecessary submissions, and refrain from using the website as a platform for advertising, bulk messaging, malicious activity, or unrelated commercial communication. Visitors should also avoid submitting harmful files, malicious links, abusive messages, fraudulent requests, or information intended to compromise the security or operation of the website. Responsible use helps us maintain efficient communication and allows our team to focus on genuine aviation service enquiries. If a visitor is unsure whether a particular request is appropriate for a contact or booking form, they should provide a clear explanation of the purpose of their enquiry rather than submitting repeated or unrelated messages. Aero Inteligence may take reasonable action where website usage does not follow these expectations or where activity creates a significant risk to our systems, personnel, services, or legitimate business operations.

12. Policy Updates And Contact Information

Aero Inteligence may review and update this Anti Spam Policy when necessary to reflect changes in our website, contact forms, booking processes, communication practices, security measures, business operations, or applicable legal and regulatory requirements. Any revised version may be published on this page so that visitors can review the current principles governing the responsible use of our communication channels. Visitors are encouraged to review this page periodically to remain informed about the practices that apply to their use of our contact and booking forms. If you believe that a legitimate enquiry has been incorrectly restricted, or if you have questions regarding this Anti Spam Policy or our communication practices, you may contact Aero Inteligence using the contact information provided below. When contacting us about a blocked or restricted enquiry, please provide sufficient information about the nature of your request so that our team can understand and review the matter appropriately. You may reach Aero Inteligence through Email: info@aerointelligence.com and Phone: +91 00000 00000. Please replace these placeholder details with your official Aero Inteligence email address and telephone number before publishing this policy on your website.